Frequently Asked Questions

We've compiled a list of frequently asked questions (and answers) for your convenience. If you don't see the question you're looking for, send us a message at andreprice19@gmail.com and we'll happily get back to you with an answer.

Common FAQs

Can I give my dog the multivitamin and the hip and joint powder together?

Yes! Both DM-01™ and MULTIFLEX™ are formulated with safe, natural ingredients that can be given on their own or alongside each other. For the best overall health benefits, we recommend using them together.

At what age can my pup start using these?

The Multivitamin and MULTIFLEX™ is suitable for dogs of all ages and breeds. However, we do recommend dogs begin to incorporate the chews into their daily routine starting at an age of 3 months or older and the powder at 6 months or older.

What does 100% Human-Grade ingredients mean?

Most pet supplements from other brands contain palm oil, fillers, artificial flavoring, preservatives, etc. At Dog is Human, we're raising the standards of dog health by only using the highest quality human-grade ingredients, which is what our best friends deserve.

How long until I start seeing the benefits?

The improvements owners often notice — a healthier coat, more energy, and a happier dog — are just bonuses to building better long-term health. If taken the Multivitamin and MULTIFLEX™ consistently on a daily basis, most dogs will start to see positive changes in about 6-8 weeks.

How many chews come in a jar?

There are 60 chews in each jar, which is a 2 month supply for Small Dogs (0-25 lbs), 1 month supply for Medium Dogs (25-75 lbs), or 3 week supply for Large Dogs (75+ lbs).

What flavor is the Multivitamin?

Our Multivitamin is made with the highest quality human-grade chicken liver, a flavor that dogs absolutely love. In the case of a chicken allergy or if your dog just prefers beef more, get our Beef Multivitamin HERE.

Why do I sometimes see sparkly crystals, "glittery bits", or white specks in the chews?

Those sparkly crystals or "glittery bits" you might notice are completely normal! They're from the MSM (Methylsulfonylmethane), one of our key active ingredients that supports joint health. MSM naturally forms crystals, so you may occasionally see these harmless white specks or sparkly bits in the chews. This is actually a good sign that shows the potent, pure ingredients we use in every batch.

What happens if I accidentally give my dog too many chews or too much powder?

In the event that your dog accidentally consumes significantly more than the daily recommended dose, consult your vet for advice.

Can I give my dog the Daily Multivitamin (DM-01™) or the Advanced Hip and Joint (MULTIFLEX™) with other supplements?

Can I give my dog the Daily Multivitamin (DM-01™) or the Advanced Hip and Joint (MULTIFLEX™) with other supplements

Can I use this short term or does my dog need to take it daily for life?

For optimal results, we recommend daily, long-term use.

Can I split the daily dose throughout the day?

The daily dose can be split throughout the day, either given as treats or with your dog’s meals.

What is the recommended age for the multivitamin?

The multivitamin is suitable for all dogs 3 months and older.

Can DM-01™ help with tear stains?

Yes! DM-01™ is formulated with ingredients like Vitamin B12, folic acid, and probiotics that work together to reduce tear stains by supporting gut health, eye clarity, and coat health. Most dogs start seeing visible improvements in tear staining within 6-8 weeks of consistent daily use.

Human-Grade

What does 100% Human-Grade ingredients mean?

Most pet supplements from other brands contain palm oil, fillers, artificial flavoring, preservatives, etc. At Dog is Human, we're raising the standards of pet health by only using the highest quality human-grade ingredients, which is what our best friends deserve.

Why does Human-Grade matter for dogs?

As dog owners, we wouldn't want to give our dogs anything that doesn't meet the standards we set for ourselves. Our products not only meet the standards required by vets, but exceed those desired by medical doctors and human nutritionists.

Ingredients & Production:

Are your products formulated by veterinarians?

Our products are formulated by a combination of veterinarians, medical doctors, and human nutritionists. They are rigorously third-party tested for quality, purity, and safety. Vets approve!

What measures do you take to ensure the quality of your products?

Quality is something we take organizational pride in at DiH. Everything from raw material to finished product is monitored and tracked closely. Every batch undergoes third‑party testing to verify that it meets our quality standards.

Where in the United States are Dog is Human products produced?

We produce our products using our proprietary formulas at our factory in Vermont. Come say hi!

Where can I find the ingredient list for your products?

You can find the full list HERE.

Why do the chews sometimes look a little different in color?

Since we use natural ingredients and skip the artificial coloring, the color of our chews can vary from batch to batch. Sometimes they come out lighter, sometimes a little darker—it all depends on natural variation in our carefully chosen ingredients.

Why do I see white dots on the surface of my Skin Soothing Balm?

Our soothing skin balm uses a combination of natural oils and waxes such as mango seed butter, sweet almond oil, beeswax, coconut oil, and sea buckthorn oil. These oils and waxes solidify at different temperatures. Sometimes, due to significant temperature variation during the shipping process, you may be able to see the separation of the waxes in the form of small white dots on the surface of the balm. This is totally safe and does not impact the efficacy or safety of the product.

Nutrition & Safety:

How do I know this product is safe for my dog to eat?

Our products are formulated by a combination of veterinarians, medical doctors, and human nutritionists. They are rigorously tested for quality, efficacy, and safety. Vets approve!

My dog is allergic to chicken. Do you offer an alternative?

Yes! We have a beef-flavored multivitamin that you can purchase HERE.

What is the best method of giving a supplement to my dog?

You can give the supplement during mealtime or individually by itself. What matters most is daily consumption.

What happens if I accidentally give my dog too many chews or too much powder?

In the event that your dog accidentally consumes significantly more than the daily recommended dose, consult your vet for advice.

Do your products need to be refrigerated?

None of our products require refrigeration.

Does the beef flavor contain chicken?

No. Our beef flavor does not contain any chicken, and our chicken flavor does not contain any beef. We adhere to very strict manufacturing and cleaning processes that ensure mix-ups and cross-contamination do not occur.

Orders & Shipping:

How long do orders take to process?

Merchandise is generally processed and prepared for shipment within 18 days of the order being placed, Monday through Friday (business days only).

Where do you ship to?

We ship to any verified address in a U.S. state or territory, including P.O. boxes.

Do you allow returns? What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at digrandemaga@gmail.com.